Work
5+ years building products from 0 to 1.
Experience
Enterprise Travel agencies needed tailored implementation across differing workflows, pre- and post-launch of modules.
Managed pre- and post-launch workflows to streamline platform delivery for 3 enterprise clients. Identified integration gaps pre-launch to build global improvements, and monitored post-launch user adoption and quality via LogRocket.
Travel agencies lacked unified customer and destination data, relying on generic outreach.
Co-owned AI product features with the CPO at a Zürich travel-tech startup. Shipped 3 modules, contributed to closing 3 enterprise contracts, and grew ARR by 2.6x during tenure.
Impact, at a glance
- Co-owned an AI-driven marketing hub for travel agencies, driving a 4x increase in campaign revenue YoY and reducing unsubscribes by 42%.
Job discovery for blue and grey-collar workers in Tier-2 cities was fragmented and unstructured, validated by surveying 2,100+ job seekers and interviewing 18 companies.
Built a two-sided job marketplace from scratch. Grew to 6,000+ job seekers and 240+ employers in 6 months, enabling 8,000+ interviews.
Cold-start → scale · hover a bar for detail
The 18 companies I'd interviewed became the first customers — solving the cold-start before launch, so supply and demand grew together.
- Launched Gowrk, a two-sided job marketplace, scaling to 6,000+ job seekers and 240+ employers across 2 cities, enabling 8,000+ interviews in 6 months.
- Solved cold-start by converting 18 discovery interviews into first customers, seeding 20+ job postings in week one.
- Reduced low-quality applications by 50% by introducing qualification-based matching as a key marketplace constraint.
- Identified WhatsApp as the primary job-sharing channel via user interviews; launched sharing features, driving 22% WoW growth in new user sign-ups.
Manual ERP onboarding and travel & expense workflows were slow and error-prone, creating multi-day resolution backlogs.
Led end-to-end automation of critical enterprise workflows and user onboarding systems. Managed engineering delivery to eliminate manual processes, scale efficiency, and dramatically reduce SLA resolution times.
Slow → near-instant
- Led technical automation of end-user onboarding into PeopleSoft ERP, reducing setup times by 75% and earning the Technical Excellence Award.
Skills
Product
RICE Prioritization· Roadmapping· OKRs· Product Discovery· User Research· Go-to-Market· Agile (Scrum)
AI & Data
Generative AI· Prompt Engineering· SQL· KPI Frameworks· Data-driven Decision Making
Growth
Two-sided Marketplace· Cold Start· Demand & Supply Growth· Conversion Optimization
Leadership
Stakeholder Management· Cross-functional Collaboration· Influence Without Authority
Tools
Jira· ClickUp· Figma· Slack· MS Office· LogRocket
Education
Led a team of 5 to pitch an AI-powered ambient clinical intelligence SaaS for India - market sizing, competitive analysis, business model. Grade: 5.5/6.0.
Credentials
Languages